Faculty & Staff Directory

Photo of  Heather  Brown

Heather Brown

Department Secretary

Work Phone: (517) 432-5192
Photo of  Janice  Bukovac-Phelps Ph.D.

Janice Bukovac-Phelps Ph.D.

Assistant Professor and Internship Director

Work Phone: (517) 355-6576

Dr. Janice Bukovac-Phelps is an Assistant Professor in the Department of Advertising + Public Relations at Michigan State University. In that capacity she teaches the Principles of Advertising course, the first of the core courses in the advertising program. The class services over 500 students each semester, thanks in part to the successful application of…Read More

Dr. Janice Bukovac-Phelps is an Assistant Professor in the Department of Advertising + Public Relations at Michigan State University. In that capacity she teaches the Principles of Advertising course, the first of the core courses in the advertising program. The class services over 500 students each semester, thanks in part to the successful application of new technology.

In addition, Dr. Bukovac-Phelps serves as the Internship Director for Advertising and Public Relations. Her responsibilities include guiding students through the process and developing and maintaining relationships with corporate business sponsors.

Dr. Bukovac-Phelps research interests are varied, but her work has focused on historical subjects. Article topics ranging from the invective civil war press, to the evolution of sports marketing, have been published in both general consumer and academic publications.

Photo of  Tim  Busfield

Tim Busfield

Artist in Residence

Work Phone: (517) 884-7663

Emmy Award-winning actor, Timothy Busfield, grew up in the Lansing area, is known for his work in “The West Wing,” “Thirtysomething” and “Field of Dreams.”

Busfield has founded two community theaters to help create greater accessibility to the arts. In 1986 he created The Fantasy Theatre in California and in 1992, he co-founded B Street…Read More

Emmy Award-winning actor, Timothy Busfield, grew up in the Lansing area, is known for his work in “The West Wing,” “Thirtysomething” and “Field of Dreams.”

Busfield has founded two community theaters to help create greater accessibility to the arts. In 1986 he created The Fantasy Theatre in California and in 1992, he co-founded B Street Theatre in Sacramento, California.

Busfield holds an honorary doctorate of humanities from Michigan State University after he addressed spring 2013 graduates at commencement.

Tim Busfield Joins ComArtSci as Artist in Residence

Photo of  Fan  Cao Ph.D.

Fan Cao Ph.D.

Assistant Professor

Work Phone: (517) 353-6622

Cao’s research interests include developmental cognitive neuroscience, educational neuroscience, neural basis of language development and disorders, cross-language differences in reading development and disorders, and neural basis of second language learning in children and adults. She is studying how different interventions help improve the reading abilities of children with dyslexia.

Her work has been published in…Read More

Cao’s research interests include developmental cognitive neuroscience, educational neuroscience, neural basis of language development and disorders, cross-language differences in reading development and disorders, and neural basis of second language learning in children and adults. She is studying how different interventions help improve the reading abilities of children with dyslexia.

Her work has been published in some of the top journals in the field and was the lead researcher for a study published in the Journal of Cognitive Neuroscience, titled "High Proficiency in a Second Language is Characterized by Greater Involvement of the First Language Network: Evidence from Chinese Learners of English." She also was the lead researcher on a study examining the hypothesis that learning to write Chinese characters influences the brain’s reading network for characters. That study, "Writing Affects the Brain Network of Reading in Chinese: A Functional Magnetic Resonance Imaging Study," was published in Human Brain Mapping.

Cao received her Ph.D. from the Department of Communication Sciences and Disorders at Northwestern University in 2009, and her master’s and bachelor’s degrees in psychology from Beijing Normal University in Beijing, China. She did her post-doctoral training at the Learning Research and Development Center at the University of Pittsburgh.

Before coming to MSU, she was an Assistant Professor in Psychology at Nanyang Technological University, Singapore.

Photo of  Dustin  Carnahan Ph.D.

Dustin Carnahan Ph.D.

Assistant Professor

Dustin Carnahan is an assistant professor in the Department of Communication in the College of Communication Arts and Sciences. He received his Ph.D. in Political Science from Ohio State University. His research focuses on political information-seeking behavior (with an emphasis on selective exposure), the role of communication processes in propagating and correcting misinformation on political…Read More

Dustin Carnahan is an assistant professor in the Department of Communication in the College of Communication Arts and Sciences. He received his Ph.D. in Political Science from Ohio State University. His research focuses on political information-seeking behavior (with an emphasis on selective exposure), the role of communication processes in propagating and correcting misinformation on political and health-related issues, the influence of cognitive and affective factors on information-processing strategies, and innovative approaches in experimentation. His work has been featured in Human Communication Research, Political Communication, and Political Behavior.

Photo of  Serena  Carpenter Ph.D.

Serena Carpenter Ph.D.

Assistant Professor

Work Phone: (517) 432-9245 Work Fax: (517) 355-7710

Serena Carpenter joined Michigan State University’s School of Journalism in 2012. She worked at Arizona State University from 2007-2012 specializing in the research and teaching of digital media and theory after finishing her Ph.D. degree in Media & Information Studies at Michigan State University. Her research has been published in research journals such as Journalism…Read More

Serena Carpenter joined Michigan State University’s School of Journalism in 2012. She worked at Arizona State University from 2007-2012 specializing in the research and teaching of digital media and theory after finishing her Ph.D. degree in Media & Information Studies at Michigan State University. Her research has been published in research journals such as Journalism & Mass Communication Quarterly, Journal of Broadcasting & Electronic Media, Journalism: Theory, Practice & Criticism, Mass Communication and Society, New Media & Society, Journalism Practice, Journalism and Mass Communication Educator, Health Communication, and Telecommunications Policy.
Carpenter taught courses in the areas of online/multimedia journalism, social media, engagement and mass communication theory in the Walter Cronkite School of Journalism and Mass Communication. Carpenter has also taught broadcast, documentary and online journalism courses at Michigan State University and Bloomsburg University. Her professional background includes working as a television reporter. Credentials Ph.D., Media & Information Studies, Michigan State University (2007) M.A., Journalism, University of Nebraska-Lincoln (2003) B.A., Communication, South Dakota State University (1993) For more information: http://serenacarpenter.com

Courses Taught at MSU
Teaching Interests

Undergraduate
Online Spartan Newsroom, JRN 400
Images and Messages, JRN 445
Broadcast News II, JRN 403
Public Relations Topics in Journalism, JRN 402
Advanced Multimedia Storytelling, JRN 492

Masters
Multimedia Reporting I and II, JRN800 and JRN801
Introduction to Quantitative Research, COM 803
Social Media News & Information, JRN821

PhD
Media Theory, JRN821
Scale Development and Reporting, CAS892

Key Research Interest
Presently, I am working on research that addresses measurement and scale development, content analysis, expertise in journalism, and the roles of social media communicators and journalists.

Project Title & Source
The Office of Sustainability. (2014). The sustainability practices of U.S. universities.

The Arthur W. Page Center (2013). Roles of professional social media communicators: An examination of perceptions, conflict and identity.

National Academic Advising Association (2012). “Cultivation and expectancy value influences on college major choice: A study of communication undergraduates.”

Favorite Quotation
“Some people follow the path laid out by others, and if they do, they will not have passion.” – Wayne Dyer

Describe in one sentence what you hope your students learn from you, your scholarly work or teaching
To be inspired to challenge our understanding of the world.

Describe yourself in five words or less.
passionate, focused, open, adventurous, honest

Photo of  Sue  Carter

Sue Carter

Professor

Work Phone: (517) 432-7461 Work Fax: (517) 355-7710

Sue Carter is a professor in the School of Journalism at Michigan State University. She joined the faculty in 1991 after a 17-year career as a news broadcaster and talk show host at radio and television stations in Michigan, Connecticut, and Ontario, Canada. Before coming to MSU, she taught journalism at Wayne State University in…Read More

Sue Carter is a professor in the School of Journalism at Michigan State University. She joined the faculty in 1991 after a 17-year career as a news broadcaster and talk show host at radio and television stations in Michigan, Connecticut, and Ontario, Canada. Before coming to MSU, she taught journalism at Wayne State University in Detroit.

Carter served as Secretary of the Board of Trustees and Executive Assistant to Michigan State Presidents Peter McPherson and Lou Anna Simon as well as Press Secretary to Michigan Governor James Blanchard.

Her BA in Humanities is from Michigan State University, and she earned a JD and MA (History) from Wayne State University. Ordained as a priest in the Episcopal Church, she is a graduate of the General Theological Seminary (MDiv) with a DMin from Seabury- Western Theological Seminary.

Her awards include three Emmys and the UPI Sports Broadcaster of the Year for reporting on the Detroit Free Press International Marathon while running it. Carter is a member of the Michigan Journalism Hall of Fame.

In 2001, she organized and led the first all-women ski expedition to the reach the North Pole as a team.

Photo of  Michael  Casby Ph.D.

Michael Casby Ph.D.

Emeritus Faculty

Work Phone: (517) 432-8201 Work Fax: (517) 353-3176

Key Research Interest

Developmental language disorders.

Read More

Key Research Interest

Developmental language disorders.

Photo of  Mike  Castellucci

Mike Castellucci

Broadcast Journalism Professor of Practice

Work Phone: 517-432-0149

Michael Castellucci says he’s been known to "phone it in." His innovative work with his iPhone has netted him worldwide attention and acknowledgement as a pioneer in mobile journalism.

While working in broadcast TV in Dallas, Castellucci shot an entire half hour special on his iPhone. "Phoning It In"-which he also produced, wrote and edited-captured…Read More

Michael Castellucci says he’s been known to "phone it in." His innovative work with his iPhone has netted him worldwide attention and acknowledgement as a pioneer in mobile journalism.

While working in broadcast TV in Dallas, Castellucci shot an entire half hour special on his iPhone. "Phoning It In"-which he also produced, wrote and edited-captured popular acclaim and high-profile industry recognition, including Emmy and Edward R. Murrow Awards. Castellucci followed-up with a sequel and thereby set the stage for additional awards and speaking invitations regarding the ground breaking show.

Castellucci has also applied his passion for storytelling to produce, write and edit a half-hour program using a $120 pocket flip camera. His "Open Mike" concept for broadcast news reporting in San Diego went on to win several coveted awards.

Castellucci graduated from the University of Northern Colorado with a bachelor’s degree in communications and a minor in journalism. He has worked in Dallas at WFAA-TV, in San Diego at KUSI-TV, and in Los Angeles at KCBS-TV.

He currently resides in Okemos with his wife Jolie and their two beagles, Charlie and Bennie, both recues from the streets of Dallas.

ROLES & RESPONSIBILITIES
Castellucci’s teaching will build on the cutting edge, ground breaking work he has contributed in industry. He will teach both undergraduate and graduate students in the School of Journalism.

KEY RESEARCH INTEREST
Castellucci’s areas of interest include innovative iPhone broadcast reporting and writing, interviewing and hosting. He believes storytelling is the single most important component in keeping the journalism profession relevant.

RECENT WORK
Castellucci’s unique storytelling methods using mobile phones have changed the landscape for broadcast outlets from California to Texas. His live reporting helped take a Dallas TV morning show to a number one slot in a competitive market.

RECENT PUBLICATIONS
"PromaxBDA: iPhones Take Edge Off Interviewing"

RECENT GRANTS

RECENT PUBLIC TALKS
* PromaxBDA conference, New York City
* International MOJOCon conference, in Dublin Ireland

RECENT AWARDS
* 20-time Emmy Award Winner, including awards for "Open Mike" and "Phoning It In"
* 2-time Edward R. Murrow recipient for "Phoning It In" programs
* Associated Press award
* TEGNA Innovative Storyteller award

Photo of  Tony  Cepak

Tony Cepak

Creative Manager

Work Phone: (517) 884-4743
Photo of  Soo-Eun  Chang Ph.D.

Soo-Eun Chang Ph.D.

Adjunct Faculty

Soo-Eun Chang, Ph.D., CCC-SLP, is an Assistant Professor in the Department of Psychiatry and the Rosa Casco Solano-Lopez Research Professor of Child and Adolescent Psychiatry at the University of Michigan. Soo-Eun is also an Adjunct Professor in the Department of Communicative Sciences and Disorders, and the Department of Psychology at Michigan State University.

One…Read More

Soo-Eun Chang, Ph.D., CCC-SLP, is an Assistant Professor in the Department of Psychiatry and the Rosa Casco Solano-Lopez Research Professor of Child and Adolescent Psychiatry at the University of Michigan. Soo-Eun is also an Adjunct Professor in the Department of Communicative Sciences and Disorders, and the Department of Psychology at Michigan State University.

One of the goals of her research program is to identify biomarkers that may help diagnose and predict persistent forms of stuttering in the future. Soo-Eun is also interested in developing novel treatment options for stuttering, which may include neuromodulatory techniques that augment behavioral therapy, and early intervention to prevent chronic life-time stuttering. Soo-Eun received her clinical training as a Speech-Language Pathologist at Vanderbilt University, received her PhD in Speech and Hearing Science at the University of Illinois at Urbana-Champaign, and trained as a postdoctoral research fellow at the NINDS Intramural Research Program at the NIH.

Photo of  Manuel  Chavez Ph.D.

Manuel Chavez Ph.D.

Associate Professor

Work Phone: (517) 432-1411

Dr. Chavez works on issues of international relations, security, democracy, and the press. He studies models of access to information, accountability and transparency, especially related to the news media in Latin America.

For the last four years, his research focuses on community-participatory models in editorial decision-making in newspapers and its impacts on news and the…Read More

Dr. Chavez works on issues of international relations, security, democracy, and the press. He studies models of access to information, accountability and transparency, especially related to the news media in Latin America.

For the last four years, his research focuses on community-participatory models in editorial decision-making in newspapers and its impacts on news and the community. His recent work on the editorial councils of Grupo Reforma newspapers illustrates a shifting model of journalism that empowers civil society and enhances media accountability.

He coordinates the annual Workshop for Editors and Journalists on Latin America in Miami, Florida in collaboration with Florida International University and University of Florida. He has published several articles and books, received multiple grants and awards from the Tinker Foundation, US Department of Education, US Department of State, and NEH. He has been a reviewer for the National Science Foundation, International Education USDE competitions, and a judge for peer-reviewed journals.

He is a regular commentator for national and international news organizations, including: NPR, ABCradio, Michigan Public Radio, Financial Times, BBC, UNIVISION, Radio Mil, and Reforma. He is currently the President of the Association for Borderlands Studies.
He teaches courses on the press, society and government in Latin America, and on the sociology of journalism. He also teaches qualitative research methods in the J-School graduate program.

Dr. Chavez is also the MSU Associate Director of the Center for Latin American and Caribbean Studies. The Center affiliates 140 faculty members, administers undergraduate and graduate specializations, offers academic resources, and links collaborative outreach and research projects.

Photo of  Monique  Chittenden

Monique Chittenden

Fiscal Officer

Work Phone: (517) 353-1824
Photo of  Ross  Chowles

Ross Chowles

Academic Specialist/Professor of Practice

Ross Chowles attended the Johannesburg high school for art, ballet and music. His artistic skills landed him a job as a junior art director in advertising in 1980. Since then, Chowles has spent his time creating advertising, and helping others create advertising, that impacts consumers.

In 1994, Chowles co-founded The Jupiter Drawing Room: Cape Town Africa’s…Read More

Ross Chowles attended the Johannesburg high school for art, ballet and music. His artistic skills landed him a job as a junior art director in advertising in 1980. Since then, Chowles has spent his time creating advertising, and helping others create advertising, that impacts consumers.

In 1994, Chowles co-founded The Jupiter Drawing Room: Cape Town Africa’s most awarded independent advertising agency. Over the years, The Jupiter Drawing Room has won gold, silver and bronze awards in all the major award shows. Chowles has also served as a judge at these same award shows from Cannes X2 and One Show X2.

Chowles has had the privilege of judging all over the globe, from Canada to South Korea. In 2015, he was appointed to the international board of the One Club. He has participated every year in One Show’s China workshop since 2003.

ROLES & RESPONSIBILITIES
Chowles will teach graduate students in the Department of Advertising and Public Relations. He says the one real skill he picked up working in advertising is the ability to understand people and how to motivate them—something he says that manifests through his teaching as an MSU academic specialist/professor of practice.

KEY RESEARCH INTEREST
Chowles focuses his research and teaching within areas of the advertising and creative industry. His interests span the application and research of creative direction, strategy, brand management, presentation techniques, creative workshops, art directions, design and copywriting.

RECENT AWARDS
Chowles and his independent advertising agency have received numerous gold, silver and bronze awards from South African and international organizations, including:
 

  • Clio
  • Epica
  • Cannes
  • One Show
  • D&AD
  • Art Directors Club of New York
  • New York Festivals
  • London International

Chowles has also judged numerous international and local events, including

  • Cannes (twice)
  • One Show (twice)
  • Clio
  • Art Directors Club of New York
  • Ad Stars South Korea (twice)
  • One Show China
  • Local award show (27 times)
Photo of  Thomi M. Chrisinske

Thomi M. Chrisinske

Department Secretary

Work Phone: (517) 355-3470 Work Fax: (517) 432-1192

I joined MSU in 2007 where I worked at Breslin Student Events Center as an Office Assistant for the the buildings management office. In June of 2012 I joined the College of Communication Arts and Sciences in the Communication Department where I support both the Chair as well as the faculty.

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I joined MSU in 2007 where I worked at Breslin Student Events Center as an Office Assistant for the the buildings management office. In June of 2012 I joined the College of Communication Arts and Sciences in the Communication Department where I support both the Chair as well as the faculty.

Photo of  Paul  Cooke Ph.D.

Paul Cooke Ph.D.

Emeritus Faculty

Work Phone: (517) 353-8788 Work Fax: (517) 353-3176

Key Research Interest

Professional Interests: stuttering, speech behaviors, mind-body communication and clinical hypnotherapy

Credentials
Ph.D. Purdue University (1980)-Speech Science
M.S. Purdue University (1974)-Speech Pathology
B.S. Michigan State University (1972)-Mathematics

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Key Research Interest

Professional Interests: stuttering, speech behaviors, mind-body communication and clinical hypnotherapy

Credentials
Ph.D. Purdue University (1980)-Speech Science
M.S. Purdue University (1974)-Speech Pathology
B.S. Michigan State University (1972)-Mathematics

Photo of  Andrew  Corner

Andrew Corner

Instructor

Work Phone: (517) 355-5084

Andrew Corner, APR, is instructor of public relations and writing for the Department of Advertising and Public Relations.

Prior to joining the department, Corner spent eight years with The Rossman Group, a Michigan-based, statewide issue management consultancy where he provided strategic counseling and account management services for clients in multiple industries. His background also includes…Read More

Andrew Corner, APR, is instructor of public relations and writing for the Department of Advertising and Public Relations.

Prior to joining the department, Corner spent eight years with The Rossman Group, a Michigan-based, statewide issue management consultancy where he provided strategic counseling and account management services for clients in multiple industries. His background also includes a decade in the communications department of Ingham Regional Medical Center (Lansing, Mich.), where he developed expertise in media relations, crisis management and internal communication programs. In his final position there, as system manager of marketing operations, he had operational responsibility for all of the health system’s organizational and internal communication initiatives, media relations, trade shows and health fairs, publications and Internet applications.

Corner is accredited in public relations by the Public Relations Society of America. He holds a master’s degree in public relations management and a bachelor’s degree in communication from Michigan State University.

Courses

Writing for Public Relations

(ADV 225) Section 101, 730

Photo of  Shelia R. Cotten Ph.D.

Shelia R. Cotten Ph.D.

Professor, Department of Media and Information, Director of MSU-Sparrow Center for Innovation and Research (CFIR), Director of Trifecta

Work Phone: (517) 353-6336

Shelia R. Cotten is a Professor in the Department of Media and Information at Michigan State University. She studies technology use across the life course and the social, educational, and health impacts of that use. She conducts large-scale community based intervention studies designed to use technology to enhance various aspects of quality of life. Dr.…Read More

Shelia R. Cotten is a Professor in the Department of Media and Information at Michigan State University. She studies technology use across the life course and the social, educational, and health impacts of that use. She conducts large-scale community based intervention studies designed to use technology to enhance various aspects of quality of life. Dr. Cotten has studied the largest dissemination of One Laptop Per Child (OLPC) XO laptops in the United States. She is currently finishing up a randomized controlled trial designed to enhance quality of life among older adults through the use of technology training. Her work is currently funded by the National Institutes of Health and the National Science Foundation. She is the past Chair of the Communication and Information Technologies Section of the American Sociological Association (CITASA) and the 2013 recipient of the Public Sociology Award from the CITASA section of the American Sociological Association. Dr. Cotten enjoys teaching courses on the social impacts of technology, survey research, and research methods. Prior to joining MSU, Dr. Cotten was a Professor in the Department of Sociology at the University of Alabama, Birmingham.

Research Interests:

Social, educational, and health impacts of technology, e-health, m-health, multitasking, digital inequalities, aging and technology, applied research

Awards, Honors and Recognitions

2013 Communication and Information Technologies section of the American Sociological Association (CITASA) Public Sociology Award

Photo of  Constantinos K. Coursaris Ph.D.

Constantinos K. Coursaris Ph.D.

Associate Chairperson, Director of Graduate Studies, and Associate Professor - Department of Media and Information; Associate Professor -Department of Advertising and Public Relations

Work Phone: (517) 353-3122 Work Fax: (517) 355-1292

Dr. Constantinos K. Coursaris is an Associate Chairperson, Director of Graduate Studies, and Associate Professor in the Department of Media and Information, as well as Associate Professor in the Department of Advertising and Public Relations. He is also Professor by Courtesy, Usability / Accessibility Research & Consulting in MSU Outreach and Engagement.

His formal training…Read More

Dr. Constantinos K. Coursaris is an Associate Chairperson, Director of Graduate Studies, and Associate Professor in the Department of Media and Information, as well as Associate Professor in the Department of Advertising and Public Relations. He is also Professor by Courtesy, Usability / Accessibility Research & Consulting in MSU Outreach and Engagement.

His formal training consists of a B.Eng. in Aerospace, an MBA in e-Business, and a Ph.D. in Information Systems with a concentration on electronic business (e-Business) and mobile commerce (m-Commerce). His doctoral dissertation focused on “Contextual Usability: The Impact of Distraction on User Performance, Satisfaction, and Adoption of Mobile Devices for Wireless Data Services.” During his academic career he has received many accolades in business analysis and e-Business research and development. Constantinos has been involved in the instruction of over 40 university courses over the last 7 years. He has also gained consulting experience in the private sector, focusing on Web content management, Website development and event organizing. Constantinos has also held management positions in retail, hospitality, and information technology (IT). Constantinos studies user motivations, expectations, and experiences with new media and the consequent design implications with a focus on social systems. His current research interests lie in the intersection of usability and mobile technologies for the purpose of health and/or commercial applications. He supplements his research expertise with consulting on social media for governance and/or marketing, and has trained diverse organizations in North America, Europe, the Middle East and North Africa (MENA). Follow him @DrCoursaris.

Roles & Responsibilities
College Representative, Academic Council, MSU 2009 – present | College Representative, Faculty Council, MSU 2009 – present | Member, Scholarship Committee 2009 – present | Faculty Advisor, ASCOT – TISM’s undergraduate student association 2008 – present | Committee Member, MA Degree Comprehensive Exam review Committee, Department of Telecommunication 2007 – present | Information Studies, and Media, Michigan State University, Fall, 2009. | Member, IT Specialization Committee, College of CAS, MSU 2006 – present | Event Organizer, World Usability Day @ MSU 2005 – present | Search Committee Chair, TISM (Social Media position) 2013 – present

Awards, Honors and Recognitions
2012: Received the Best Paper Award, AIS SIGHCI pre-ICIS Workshop on HCI Research, International Conference on Information Systems (ICIS), for Van Osch, W., and Coursaris, C.K. (2012). The Duality of Social Media: Enabling Structuration and Socialization through Organizational Communication. Orlando, Florida, December 15, 2012. | 2010: Inducted in Phi Beta Delta (Alpha Alpha Chapter) Honor Society for International Scholars | 2010: Nominated for the best paper award, AIS SIGHCI pre-ICIS Workshop on HCI Research, International Conference on Information Systems (ICIS), for Coursaris, C.K., Yun, Y., and Sung, J. Understanding Twitter’s adoption and use continuance: the Synergy between Uses and Gratifications and Diffusion of Innovations. St. Louis, U.S.A., Dec. 12-15. | 2010: Received the Outstanding Faculty Award by MSU’s Senior Council for his commitment to and achievements in undergraduate education | 2009: Received the ITERA Innovative Course Award at the 2009 ITERA Conference in Atlanta (note: ITERA is the International Telecommunication Education and Research Association) | 2007: Nominated for the best paper award, European Conference on Information Systems (ECIS), for Coursaris, C.K., Hassanein, K, Head, M., and Bontis, N. The Impact of Distractions on the Usability and Adoption of Mobile Devices for Wireless Data Services. | 2007: People’s Choice Poster award, World Usability Day, for Coursaris, C.K., Swierenga, S., and Watrall, E. (2007). Effects of Aesthetics on Website Usability.

Courses
GRADUATE | Social Media Marketing | Advertising and Promotion Management | Design and Development of Media Projects UNDERGRADUATE | HCI and Experience Design | I.T. Project Management | Wireless Networks and Applications | Human-Computer Interaction and Web Design | Undergraduate Research Seminar – New Media Marketing | (Annually in early May) Study Abroad in Japan: Technology and Culture – Communication and Games | (Annually in late May) Study Abroad in Korea: Technology and Culture – Communication and Games | (Annually in July) American Semester Program on New Media for Digital Business and Marketing (MSU for Universita’ Cattolica del Sacro Cuore – Italy – and AIM Overseas Australia) | (Annually in July) American Semester Program on Big Data and Social Network Analysis (MSU for AIM Overseas Australia)

Key Research Interest
I am interested in the scientific approach to designing experiences and exploring/confirming their associated outcomes. On the one hand, I study the design of I.T. artifacts with a focus on design implications for usability and accessibility. On the other hand, I research new media effects with a focus on social media message development. In sum, I am intrigued by the symbiotic relationship between the medium AND the message.

Project Title & Source
Deconstructing Strategic Marketing Communications on Social Media: Enabling Structuration, Socialization, and Crisis Management. Leo Burnett Detroit, 2013-2014, Principal Investigator, $65,000. Research Activities. Project Scope: A ground-up investigation of multi-channel, multi-sector, multi-brand social media marketing messaging to produce contextually relevant and generalizable recommendations for strategic communications. | Role of Internet in Knowledge Transfer, Knowledge Management and Public Participation in Outdoor Recreation: Continuation No. 1, $248,810, U.S. Department of Agriculture (USDA). Co-PI (with Dennis Propst PI from Forestry Dept.). RC064240 / 2009-39478-20071; USDA/CSREES. Research Activities. Project Scope: The Corps team has approved a mobile usability pilot project to conduct a user needs analysis for park visitors and to develop a mobile website/application for Corps Lakes Gateway. | Text Messaging to Improve Adherence to Oral Chemotherapy Agents. McKesson Foundation. 2012-2013, Co-PI (with Sandra Spoelstra from College of Nursing). RC102392. Research Activities. Project Scope: A SMS-based intervention aimed at improving adherence to prescribed medication and symptom self-management.

What are three things you want your students to know about you?
Greek, Green, Global ;-)

Favorite Quotation
“The roots of education are bitter, but the fruit is sweet” – Aristotle

Describe in one sentence what you hope your students learn from you, your scholarly work or teaching
A professional mindset.

Describe yourself in five words or less.
Global citizen, workaholic, maven-meets-connector-meets-salesperson, fun. :-)

Photo of  Joyce F. Crandell

Joyce F. Crandell

Office Assistant

Work Phone: (517) 355-1794 Work Fax: (517) 355-3346

I have worked at MSU for 26 years, of which 21 of those years have been in the Academic and Student Affairs Office in the College of Communication Arts and Sciences. I love working with the students, faculty and staff within the college and within the university.

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I have worked at MSU for 26 years, of which 21 of those years have been in the Academic and Student Affairs Office in the College of Communication Arts and Sciences. I love working with the students, faculty and staff within the college and within the university.

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