ICT Use of Small-Micro Enterprises (SMEs) in Mumbai, India (Spring 2008)


Spring 2008

Mark Levy In partnership with: Professor Vigneswara Ilavarasan (Indian Institute of Technology, Delhi)

The project seeks to investigate the relationship of ICTs, including mobile phones, PCs, and cybercafes, and urban micro-enterprises in developing countries. The research examines empirically the current and potential patterns of ICT use among urban micro-entrepreneurs, and its impact and benefits on their stability or growth.

Research Activities:
The research location was selected as Mumbai, India's largest and fast-growing city with the highest monthly ICT subscribers. The city also has a large informal sector - micro-enterprises with a least one hired worker - which accounts for two-thirds of total employment in Mumbai. The project was funded by the IDRC, a Canadian organization actively involved in the ICT for Development research, in a partnership with Professor Vigneswara Ilavarasan, the Department of Humanities and Social Sciences, Indian Institute of Technology Delhi. In Spring 2008, a comprehensive and in-depth questionnaire was constructed based on the large scale in-person interviews with 250 owners or top managers of micro-entrepreneurs in Mumbai. The subjects were identified by the systematic random and multi-stage cluster samplings, the survey was conducted in early summer of 2008.

Current Status and Future Research:
The data collection has been completed and Professor Levy is currently in the final stage of the research where he is conducting the empirical analysis of the results with rigorous statistical methods, assessing the theoretical framework, and writing.

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